How It Works

From ProVenue order to Ballpark app delivery.

The five stages of an MLB group order on Splitcart — and what your team and your fans see at each one.

1

Create the order in ProVenue

Your group sales rep selects the event, picks a section and rows, and sets the seat count. Splitcart generates a payment link tied to the ProVenue group order.

Less than 60 seconds in your existing ProVenue workflow.
2

Send one link to the organizer

The organizer (the buyer of record on the ProVenue order) gets a single Splitcart link they can drop into iMessage, email, Slack — anywhere their group already lives. No app downloads, no account creation.

Works wherever links work. No app required.
3

Watch the section fill in real time

Each fan opens the link, claims their seat, and pays their share. Your rep dashboard updates live — every claim, every payment, every reminder sent automatically.

Automated reminders. Your rep never sends a 'still need your payment' text.
4

Tickets land in the MLB Ballpark app

Once the order fills and all payments are collected, tickets distribute directly into each fan's MLB Ballpark app. No manual transfers. No forwarding. No rep intervention.

No manual transfers. No forwarding. No rep intervention.
5

Capture every fan in your CRM

Every participant who claimed a seat is now a known contact — name, email, and purchase history. One group order creates a dozen new fan profiles, not one.

One group order = a dozen new known fans in your CRM.

Built for the real world

Edge cases, handled.

Group sales are messy. Splitcart handles the chaos so you don't have to.

The seat becomes available immediately. The organizer can reassign it to someone else with a single click, or the rep can step in from the dashboard. No lost revenue, no awkward follow-ups.

Flexibility is built in. Organizers can adjust seat assignments before tickets are distributed. Splitcart keeps everything synced so nothing falls through the cracks.

Automated reminders go out on a schedule so reps never have to chase payments. The dashboard gives real-time visibility into who has paid and who hasn't.

Absolutely. The rep dashboard shows all active orders in one view — statuses, payment progress, and deadlines — so nothing gets lost across groups.

Integrations

Works with your tools.

ProVenue Certified

Native integration with MLB's ticketing platform. Group orders sync automatically.

MLB Ballpark app

Tickets land directly in each fan's app. No manual transfers or forwarding.

See it in action with your team.

Book a 30-minute demo and we'll walk through your ProVenue workflow.

Book A Demo
(888) 625-4349 · sales@splitcart.com